Privacy Policy

1. Who We Are

eezi is a digital products and intelligence platform by Evitas Innoventures. For this policy, "eezi," "we," "us," and "our" refer to Evitas Innoventures and its eezi brand, products, websites, and related services.

If you have questions about this policy or want to exercise privacy rights, contact us at contact@eezi.in.

2. Information We May Collect

Depending on how you interact with us, we may collect:

• Contact details such as name, email address, phone number, organization, role, and enquiry details.
• Account and service information if you use an eezi product, such as login details, organization details, user roles, preferences, submitted forms, records, documents, and workflow activity.
• Technical information such as IP address, device type, browser type, operating system, referring pages, pages viewed, timestamps, and basic diagnostic logs.
• Communication information from emails, forms, support requests, calls, meetings, or other correspondence.
• Billing or transaction information where paid services are provided, subject to the payment provider or invoicing process used.

We do not intentionally collect sensitive personal information unless it is necessary for a specific service, research engagement, legal obligation, or client-approved workflow.

3. How We Use Information

We use personal information for legitimate and lawful purposes, including to:

• Respond to enquiries and provide requested information.
• Deliver, operate, maintain, and improve websites, products, platforms, research systems, and services.
• Manage user accounts, permissions, workflows, reporting, support, and security.
• Understand product usage, diagnose technical issues, and improve performance and reliability.
• Send service-related messages, administrative notices, and important updates.
• Send marketing or informational communications where permitted by law or consented to by you.
• Comply with applicable legal, contractual, tax, audit, security, and regulatory obligations.
• Prevent fraud, misuse, unauthorized access, or harm to users, systems, or organizations.

4. Legal Bases Where Applicable

Where privacy laws such as the GDPR apply, we process personal information based on one or more lawful grounds, including consent, performance of a contract, compliance with legal obligations, legitimate interests, public-interest tasks where applicable, and protection of vital interests where necessary.

Where India's Digital Personal Data Protection framework applies, we process digital personal data for lawful purposes, based on consent or other legitimate uses recognized by applicable law.

5. Cookies and Similar Technologies

Our websites and products may use cookies, local storage, analytics tools, logs, or similar technologies to keep services functional, remember preferences, understand usage, improve performance, and secure systems.

You can control cookies through your browser settings. Some features may not work properly if essential cookies or storage are disabled.

6. Sharing of Information

We do not sell personal information. We may share information only where reasonably necessary with:

• Service providers that help us host, secure, operate, analyze, communicate, or support our services.
• Client organizations or authorized administrators where we provide a platform or service on their behalf.
• Professional advisers, auditors, insurers, or legal representatives where required.
• Government, law enforcement, courts, regulators, or other authorities where legally required or necessary to protect rights, safety, and security.
• Successor organizations in connection with a merger, restructuring, acquisition, financing, or transfer of business assets, subject to appropriate safeguards.

7. International Transfers

Depending on the service, personal information may be processed or stored in countries other than where you are located. Where required, we use appropriate safeguards such as contractual protections, access controls, security measures, and vendor due diligence.

8. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this policy, including service delivery, legal compliance, dispute resolution, security, audit, backup, and legitimate business needs.

Retention periods may vary based on the type of information, product, client agreement, legal requirement, and operational context.

9. Security

We use reasonable administrative, technical, and organizational measures designed to protect personal information from unauthorized access, loss, misuse, alteration, or disclosure. These may include access controls, authentication, backups, monitoring, encryption where appropriate, and limited access based on roles.

No online system can be guaranteed to be completely secure. If you believe your information or account has been compromised, contact us promptly.

10. Your Privacy Rights

Depending on your location and applicable law, you may have rights to request access, correction, deletion, restriction, portability, withdrawal of consent, objection to processing, information about processing, or grievance redressal.

To exercise rights, email contact@eezi.in. We may need to verify your identity and may respond within the timeframe required by applicable law. Some requests may be limited by legal, contractual, security, or operational obligations.

11. Children's Privacy

Our websites and services are generally intended for organizations and professional users. We do not knowingly collect personal information from children unless the relevant service, research activity, educational program, or client-approved workflow lawfully requires it with appropriate authorization, consent, or safeguards.

12. AI, Automation, and Research Systems

Some eezi products and services may involve analytics, automation, AI-assisted workflows, research systems, or decision-support tools. We design these systems to support human work and organizational decisions. Where personal information is used in such systems, we aim to apply purpose limitation, access controls, data minimization, and relevant contractual or legal safeguards.

13. Third-Party Links

Our websites or products may link to third-party websites, platforms, or services. Their privacy practices are governed by their own policies. We are not responsible for third-party privacy or security practices.

14. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our services, operations, legal requirements, or privacy practices. The updated version will be posted on this page with a revised effective date.

15. Contact

For privacy questions, rights requests, or grievance-related communication, contact:

eezi by Evitas Innoventures
Email: contact@eezi.in